Modern telecom environments operate across highly distributed and deeply interconnected technology layers spanning business systems, service platforms, transport networks, edge infrastructure, cloud environments, and external partner ecosystems.
Within these fragmented environments, fault isolation and operational assurance frequently remain reactive, siloed, and operationally expensive—resulting in increased Mean Time to Resolution (MTTR), degraded customer experience, and recurring SLA violations.
The TM Forum Catalyst initiative “PRISM-AI – Phase II” addresses this challenge by advancing a unified, closed-loop assurance framework capable of operating across all three Autonomous Network operational domains:
- Business Layer
- Service Layer
- Resource Layer
Building on the success of Phase I—which achieved a measurable 25% reduction in MTTR through AI-driven fault correlation—Phase II introduces a broader multi-domain operational intelligence architecture designed for zero-touch assurance and autonomous operational collaboration.
Within this initiative, Qeema delivers two major architectural components:
- The AI Intelligence Layer
- The Interactive Visualization & Operational Dashboard Layer
Our AI intelligence architecture processes:
- Multi-domain telemetry
- Edge infrastructure signals
- Transport network indicators
- Application-layer operational metrics
This processing identifies the precise operational root causes behind service degradation events.
Through the interactive visualization platform developed by Qeema, engineers gain a unified operational view that enables rapid failure classification and domain isolation across:
- Edge Cloud infrastructure
- Transport and backbone networks
- Access environments
- Third-party provider domains
The solution architecture is built on:
- Model Context Protocol (MCP)
- A2A Framework
- TM Forum Open Digital Architecture (ODA)
- TMF Open APIs including TMF921 and TMF931
- CAMARA APIs
This enables synchronized topology awareness, real-time inventory alignment, and coordinated AI-agent collaboration across operational domains.
Most importantly, the architecture directly connects operational assurance activities to measurable business outcomes including:
- SLA protection
- Service monetization
- Customer experience optimization
- Operational efficiency improvement
Qeema collaborates within this Catalyst alongside:
Together, the consortium is transforming high-volume telecom telemetry and assurance operations into a scalable, secure, audit-ready, AI-driven operational framework for the next generation of autonomous networks.
